Introduction
If you have purchased the Empower You Unlimited Audio subscription but find yourself unable to access the app or its features, don't worry. This guide offers clear steps to regain access quickly so you can continue your transformational listening experience with Hay House's empowering content.
Step 1: Log Out and Log In Again
Sometimes, simply logging out of the Empower You app and logging back in can resolve access issues. Ensure you use the email address associated with your subscription to avoid login errors and gain entry to all your purchased content.
Step 2: Reinstall the App
If logging out and in doesn’t work, uninstall the Empower You app from your device. Restart your device to clear any cache, then reinstall the app. This helps refresh the app and resolve software glitches that may block access.
Step 3: Verify Email and Password
Check your email for the order confirmation from Hay House. Use the confirmed email address when logging in. If you've forgotten your password, follow the password reset instructions included in the confirmation email or on the app’s login screen to regain access.
Step 4: Contact Hay House Support
If you still cannot access your subscription after trying these steps, reach out to Hay House Customer Support. Provide your order details and a description of the issue to receive personalized assistance promptly.
Conclusion
Accessing your Empower You Unlimited Audio subscription should be seamless. By following these troubleshooting steps, you can quickly resolve common access issues & continue enjoying our inspirational audio content. Hay House is committed to supporting your journey every step of the way.