How Do I Track My Order?

A UPS, USPS, or Canada Post tracking link will be sent to the e-mail address that was provided when the order was purchased once it ships, and you can use this link to track your order, or you can use the tracking number to track your shipment's progress at the appropriate shipping site:

For UPS shipments please click the following link and enter in your tracking number:  https://www.ups.com/track?loc=en_US&requester=ST/

For USPS shipments please click the following link and enter in your tracking number:  https://tools.usps.com/go/TrackConfirmAction_input 

For Canada Post shipments please click the following link and enter in your tracking number: https://www.canadapost-postescanada.ca/track-reperage/en

Please check your junk/spam folder if you do not receive an expected order confirmation in your inbox.  You can also search your inbox for emails received from [e-mail] titled "Your Hay House Publishing order has shipped"

If you are unable to find the tracking email, you may also find the tracking information for your order within your account on HayHouse.com by following the steps below:

Step 1: Log in to your Hay House account and navigate to Your Orders

Step 2: Find the Order in question and click on View Order to open it

Step 3: Click on the Order Shipments tab, where you can then see the tracking number, and you can click the Track this shipment button to be taken to the shipper's site

Important Note: Our warehouse only processes orders Monday-Thursday. Orders made Friday-Sunday will not be processed until the following business day.