I Received the Wrong Product, What Should I Do?

Oh no! We’re so sorry for the mix-up. If you received something different from what you ordered, or if you received an additional order/package, we want to make it right as quickly as possible.

Here’s How to Fix It:

1. Take a Photo or product a description of what you received.
   Snap a clear photo of the item you received helps us investigate and improve our fulfillment process.

2. Submit a Request
   Reach out to us by submit a request and include the following details:

   • Your Order Number

   • A Description or Photo of the incorrect item

   • The Name of the Item you were expecting

Once we receive your request, we’ll ship the correct item to you as soon as possible.

Please note- if you received the correct order and then also received an additional order/item, please feel free to keep, gift, or donate them. We apologize for the error!