It is possible to cancel an order if it is not too far along in the processing and shipping processes.
To inquire the status of an order please follow the steps below:
Step 1: Go to your Order History and find the associated order number.
Step 2: Contact customer care by the phone numbers listed below, or via chat to inquire with an agent if an item/order can be cancelled.
We recommend you to contact us as soon as possible as this is a time-sensitive request.
(760) 431-7695 Ext 1 (International)
Monday-Friday, 7:00 am - 5:30 pm PST/PDT