How do I request information or deletion under GDPR?
If you are located in a region covered by the General Data Protection Regulation (GDPR), you may have the right to request access to your personal information, correct inaccurate data, or request deletion of your information. This article explains how to submit a GDPR-related request to Hay House.
How do I submit a GDPR request?
To submit a GDPR-related request, contact Customer Care and include the following information:
- Your full name
- The email address associated with your account
- A description of your request
Examples of requests include:
- Access to your personal data
- Correction of account information
- Deletion of your account or personal information
- Questions about how your information is used
What happens after I submit my request?
After your request is received:
- Customer Care may contact you to verify your identity.
- Your request will be reviewed and fulfilled according to applicable privacy laws.
Important information about account deletion
If you request deletion of your account or personal information:
- Some information may need to be retained for legal, tax, fraud prevention, or business record requirements.
- Deleted accounts may no longer have access to purchases, memberships, courses, or digital content linked to that account.
- Some systems may require additional processing time before all information is removed.
Additional privacy information
Hay House handles personal information in accordance with applicable privacy laws and internal data protection policies.