Clearing Your Browser

Below are some instructions to help you clear your web browser's Cookies/Cache to clear out any errors that are saved in the browser memory.

Google Chrome

1. At the top-right of the page, click the Chrome menu icon , then click History.
2. Click the Clear browsing data button, then select the amount of time to 'The End of Time' from the drop-down field.
3. Select the Cached images and files check boxes, then click the Clear browsing data button.

Safari

1. At the top of the page, click the Safari > Preferences > Advanced. Select the Show Develop menu in menu bar check box (if not already selected).
2. From the browser menu, click Develop > Empty Caches.

Firefox

1. At the top of the page, click the Tools menu, then select History from the list.
2. From the Time range to clear drop down menu, select Everything.
3. Click the arrow symbol next to Details to open a list of options.
4. Un-check the boxes for Browsing & Download History, Cookies, and Active Log-ins.
5. Ensure that the box for Cache is checked.

Mobile Safari

1. At the home screen, tap Settings.
2. Tap Safari.
3. Tap the button for Clear Cache.
4. Tap Clear Cache again to confirm.

Chrome for Android

1. Touch Chrome menu > Settings.
2. Touch (Advanced) Privacy.
3. Touch Clear browsing data.