Customer Care
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Wholesale Information
We’ve partnered with Penguin Random House Publishers Services (PRHPS) for our Sales and Fulfillment. You can find out all about PRHPS offerings by visiting: www.penguinrandomhouse.biz Here are a f...
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What Is Your Return Policy?
Physical Product (such as books, card decks, CD, DVD, calendars, coloring books) purchased from Hay House can be returned within 90 days of purchase date for a full product refund or exchange. To ...
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What Is Your Shipping Policy? UK
Shipping policy Hayhouse.co.uk ships physical products (books/ card decks/ CDs /DVDs) to the UK, and Channels Islands only. If you are a resident in USA / Canada please go to www.hayhouse.com or...
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How Do I Change My Heal Your Life+ Membership Email?
To change the email address associated with your Heal Your Life+ Membership please follow the steps below:Step 1. Navigate to HealYourLifePlusMembership.com and sign in Step 2. In the upper rig...
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I'm Having A Problem Accessing My Digital Content
*Please note, our sites and online platforms are best compatible with Google Chrome and Mozilla Firefox. We highly recommend to use these if you are experiencing issues on our site. If an audio or...
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I'm Having A Problem Watching A Video In Google Chrome
If a video or other media isn’t working, please try the steps below, these steps can help for: A video that won’t load A Video That’s Blank A grey box shows instead of the video Your browser free...
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I Am Receiving the Error - HTML5: Video Not Found
If you are having issues listening to audio or videos on Google Chrome, please follow these steps to update your browser settings: Step 1: From www.HayHouse.com, click on the padlock icon in the a...
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Card Deck Club FAQ
How often will I receive the card deck club box?Quarterly (September, December, March, June).When will my subscription renew and my card be charged?Every 3 months from that date you subscribe. You...
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Change Card for Auto-Renewal
To update your saved credit card information for automatic renewal on payment plans, subscriptions, or memberships, kindly refer to the links provided below: Online Course Payment Plans Empower Yo...
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How Do I Download My Audio Download- Desktop & Android?
*Please note, our sites and online platforms are best compatible with Google Chrome and Mozilla Firefox. We highly recommend to use these if you are experiencing issues on our site. Please watch ...