Customer-Care

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  • How will Empower You Unlimited Audio app subscription charges appear on my credit card statement?

    Hay House Website Purchases If you purchased your subscription through the Hay House website, the charges will appear with one of the following descriptors. Note that not all credit card issuers d...

  • Card Deck Club FAQ

    How often will I receive the card deck club box?Quarterly (September, December, March, June).When will my subscription renew and my card be charged?Every 3 months from that date you subscribe. You...

  • Must Have Documents Information

    Thank you for your interest in our Must Have Documents program. For any Must Have Documents related questions, concerns or inquiries please: Click here to go directly to the Must Have Documents H...

  • Audio Download Return Policy

    Audio Downloads purchased from Hay House have a 30 day money back guarantee, no refunds will be offered after 30 days. Contact Customer Care by clicking on the Submit Request button at the top of ...

  • Contact Hay House

    CORPORATE OFFICE United States | Headquarters Hay House, Inc. P.O. Box 5100 Carlsbad, California 92018-5100 CUSTOMER CARE (800) 654-5126 (United States & Canada) (760) 431-7695 (International) HOU...

  • Contact Hay House UK

    Hay House UK Customer Care TEL: +44 (0) 333 240 2480FAX: +44 (0)203 675 2451 EMAIL: Send Customer Care an E-mail LIVE CHAT: Our Customer Care team is happy to assist you during normal business hou...

  • Events FAQ

        What is the difference between premier and general tickets? Premier ticket holders are given seating priority in the front as they will be directed to the first 500 seats closest to the stage...

  • What Is Your Shipping Policy? US & Canada

    Shipping Policy HayHouse.com ships within the U.S. and Canada only and provides various shipping methods. Shipping charges are calculated on the Shipping Options page and are viewable before yo...

  • How Can I Volunteer For An Event?

    Hay House offers volunteer and work exchange opportunities for many of our events. If you are interested in participating in the work exchange or volunteer programs, please email: Events@HayHouse....

  • How Can I Access My Summit Bonus Gifts?

    The bonuses for this Summit are located within the Summit in their own "Bonuses" tab. Step 1: You can find it by scrolling to the bottom of this page: click here and redeeming.  Step 2: Login whe...