Customer Care

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Activity overview

Latest activity by Customer Care
  • Customer Care created an article,

    How Do I Change My Unlimited Audio App Subscription from Monthly to Annual?

    To change your Unlimited Audio app subscription from monthly to annual payments you will need to cancel the monthly subscription and re-enroll with the annual subscription option once your monthly...

  • Customer Care created an article,

    How Do I Unsubscribe to a Newsletter from an email?

    Please see the video below for the steps on how to unsubscribe from a Newsletter from an email:   Or, for further instructions please follow the steps below to unsubscribe from within a Hay House...

  • Customer Care created an article,

    Affiliate Program FAQ

    Revised July 2021 What is the Hay House Affiliate Program?The Hay House Affiliate Program is an online marketing tool where anyone with an online presence that wants to share a curated Hay House e...

  • Customer Care created an article,

    Events FAQ

    What is Eventbrite? Eventbrite is the company that we use for our event ticketing system. When you purchase a Hay House event ticket, you will be purchasing through Eventbrite.   What is the diffe...

  • Customer Care created an article,

    Account FAQ

    Please see the articles below for answers to many account questions you may have:   How Do I Create A New Account? How Do I Reset My Account Password? How Do I Manage My Address Book? How Do I Upd...

  • Customer Care created an article,

    Writer's Community FAQ

    What does the Membership include? The Writer’s Community Membership includes weekly skill-building assignments, an open invitation to join any of the live webinars, and unlimited access to the co...

  • Customer Care created an article,

    How Do I Download a Full Audiobook?

    Many of our audiobooks have the option of downloading individual chapters or the full audio book, and you can also find out various information about the format, length of the audio, and the narra...

  • Customer Care created an article,

    How Do I Save Audios to Listen to Later?

    You can add any audio in the app to your Library for listening to later.   Simply tap the heart icon on any details screen or player screen to add the audio to your Library.    When you tap th...

  • Customer Care created an article,

    How Do I Download Audios to Listen Offline?

    Step 1: To download an audio to listen offline, simply tap the ‘Download’ icon on any play screen.     Step 2: Your downloaded audios will show at the top of your Library.   Your downloads are a...

  • Customer Care created an article,

    How Do I Find Specific Audios That I Want to Listen To?

    Step 1: Go to the Search tab at the bottom of the app screen.   Step 2: Tap on the Search bar at the top   Step 3: Type in the title or author of the audio that you’re looking for and tap ‘Searc...