Customer Care

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Activity overview

Latest activity by Customer Care
  • Customer Care created an article,

    How Do I Change My Profile Picture or Avatar?

    Please follow the directions below to update your avatar or profile picture within your Writer's Community account:   1. Sign in at this link https://www.hayhousewriterscommunity.com/login or just...

  • Customer Care created an article,

    How Do I Change My Unlimited Audio App Subscription from Monthly to Annual?

    To change your Unlimited Audio app subscription from monthly to annual payments you will need to cancel the monthly subscription and re-enroll with the annual subscription option once your monthly...

  • Customer Care created an article,

    How Do I Unsubscribe to a Newsletter from an email?

    Please see the video below for the steps on how to unsubscribe from a Newsletter from an email:   Or, for further instructions please follow the steps below to unsubscribe from within a Hay House...

  • Customer Care created an article,

    Affiliate Program FAQ

    We have an important update about a recent change to our program below.   As of October 2021, we have decided to discontinue our traditional Affiliate Program and shift our focus to internally sup...

  • Customer Care created an article,

    Events FAQ

    What is Eventbrite? Eventbrite is the company that we use for our event ticketing system. When you purchase a Hay House event ticket, you will be purchasing through Eventbrite.   What is the diffe...

  • Customer Care created an article,

    Account FAQ

      Please see the articles below for answers to many account questions you may have:   How Do I Create A New Account? How Do I Reset My Account Password? How Do I Manage My Address Book? How Do I U...

  • Customer Care created an article,

    Writer's Community FAQ

    What does the Membership include? The Writer’s Community Membership includes weekly skill-building assignments, an open invitation to join any of the live webinars, and unlimited access to the co...

  • Customer Care created an article,

    How Do I Download a Full Audiobook?

    Many of our audiobooks have the option of downloading individual chapters or the full audio book, and you can also find out various information about the format, length of the audio, and the narra...

  • Customer Care created an article,

    How Do I Save Audios to Listen to Later?

    You can add any audio in the app to your Library for listening to later.   Simply tap the heart icon on any details screen or player screen to add the audio to your Library.    When you tap th...

  • Customer Care created an article,

    How Do I Download Audios to Listen Offline?

    Step 1: To download an audio to listen offline, simply tap the ‘Download’ icon on any play screen.     Step 2: Your downloaded audios will show at the top of your Library.   Your downloads are a...