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Customer Support

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Activity overview

Latest activity by Customer Support
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    Customer Support created an article,

    I'm Having Problems Signing In

    If you are a returning customer and already have a login for Hay House, you can click "Account" at the top of any page to login. Remember your HayHouse.com login information works on HayHouseU.com ...

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    Customer Support created an article,

    Troubleshooting Restoring Apps in iTunes

    If you are being prompted to repurchase a previously purchased app when re-downloading it or downloading it to a new device under the same Apple ID, try these troubleshooting steps: Restore Purchas...

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    Customer Support created an article,

    How Do I Find My Course Bonus Gifts?

    Some courses come with bonus gifts. Please follow the steps below to access the bonus gifts of your course: 1. Navigate to https://www.hayhouseu.com/my-library/onlinecourses and sign-in. 2. Locate ...

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    Customer Support created an article,

    How Do I Cancel A Subscription Through The iTunes Store?

    On your iPhone, iPad, or iPod touch 1. Go to Settings > [your name] > iTunes & App Store 2. Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your A...

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    Customer Support created an article,

    How Do I Re-Install An App On An Apple Device?

    On an iPhone, iPad, or iPod touch 1. Open the App Store app, then tap Today at the bottom of the screen. 2. Tap  or your photo in the upper-right corner, then tap Purchased. If you use Family Shari...

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    Customer Support created an article,

    I Get A Black Screen When Trying To Watch A Video

    If you are experiencing a black screen with no audio or video when attempting to watch an online video it may be due to an outdated Flash Player.  To download the most up to date version of Flash p...

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    Customer Support created an article,

    Where Can I View My Order History?

    1. Navigate to the following link and sign-in: My Account Dashboard 2. From "Your Dashboard" scroll down to "Recent Orders". Click "View All" to view all your past orders or "View Order" to view an...

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    Customer Support created an article,

    I'm Having A Problem Accessing My Digital Content

    If a video or other media isn’t working, please try the steps below to fix it. These steps can help for: A video that won’t load A Video That’s Blank A grey box shows instead of the video Your bro...

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    Customer Support created an article,

    Frequently Asked Questions

    1. Should I Receive A Certificate For My Course? Not all Hay House online courses offer a certificate upon completion as not all courses are considered "Certified". You can tell the courses that ar...

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    Customer Support created an article,

    Affiliate Program Login

    If you already have an Affiliate Account, you can sign-in to it at: Hay House Affiliate Program If you need to reset your password, please click "Forgot Password", enter your username, and click "S...