1. What time does the Hay House HEAL Summit start?
The Hay House HEAL Summit begins on Monday, February 15, 2021 at 8 AM PT. We will release 28 lessons in seven series/days from February 15-22. View the Summit schedule by day. Each series will expire 24hrs later at 3:59 PM PT the next day. The last day to listen for free is February 22nd until 9 PM PT.
Use the Time Zone Converter to determine when each series starts in your local time.
2. How do I allow cookies so I only have to sign up once?
Our website uses a special cookie system that identifies you as an individual user of our website. The cookie allows you to access all of the content so you don’t have to register again. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.
3. I can’t find my confirmation email?
Be sure to add email@example.com to your safe sender list in your Contacts.
4. Why didn’t the webpage load properly?
If the web page does not load properly, please try again in a few minutes. For optimum performance on a mobile device please view the website while you have access to Wi-Fi.
5. Why doesn’t the audio work on my device?
If you can’t hear the audio, we recommend you check your device audio settings.
6. Is the Hay House HEAL Summit available in languages besides English?
The 2021 Hay House HEAL Summit audios and videos are available in English only.
7. After purchasing the digital package to own the Heal Summit, how do I access it?
The HEAL Summit video lessons, audios, and transcripts will be available in your HayHouseU.com My Account area immediately after purchase.
You can access them by:
• Clicking on My Account > Orders from the dropdown menu
• Clicking through the e-mail sent to your Customer Account e-mail address
• Logging into your HayHouseU.com Account on www.hayhouseu.com/ and navigating to My Account > Your Courses from the dropdown menu.
Alternatively, you can go directly to your online courses section by following these instructions:
• Go to My Hay House Account and sign in using your hayhouse.com email and password
• Click on Online Courses under Your Digital Library.
• Or, you can click on Online Courses on the left side of the page under "Your Dashboard".
• Click Access Now and you'll be directed to https://www.hayhouseu.com/.
8. Will your videos have Closed Captioning?
We have an option to play the videos with closed captions. To view the captions, click on the "CC" button on the video player.
9. Can I purchase the HEAL Summit packages in a foreign currency?
The HEAL Summit is available for purchase in the following currencies U.S. Dollar, British Pound Sterling, and Australian Dollar. Please note that Hay House does not control and is not responsible for fees charged by local banks and/or currency conversion fees.
10. Australia Purchases (GST)
The Federal Parliament has passed a law that will extend goods and services tax (GST) to low-value imports of physical goods imported by consumers. To comply with this regulation, all purchases with a billing or shipping address in Australia will be automatically directed to complete their purchase in their local currency at https://www.hayhouse.com.au. For more information about GST changes, please visit https://www.ato.gov.au/General/New-legislation/In-detail/Indirect-taxes/GST/GST-on-low-value-imported-goods/