1. Navigate to www.HayHouse.com. Click on "Account" in the top right corner of the screen. Click on the User icon in the upper left corner of any page
2. From the Customer Login page, click the “Forgot Your Password” link
3. Enter the email address your HayHouse.com account is associate with and click “Reset My Password”
4. You will receive a confirmation message that you will be sent an email with a link to reset your password.
After a few moments you will receive an email containing a link allowing you to reset your password. The link will be active for two hours so be sure to click on it and establish a new password before it expires. If you're not able to successfully reset your password within the two hour widow you can simply repeat the steps and send yourself a new link.