If you forgot your Hay House account password or cannot log in, you can reset your password using the email address connected to your account. This article explains how to request a password reset link and create a new password.
Reset your password
- Go to the Hay House account site for your region:
- Select the Account or User icon at the top of the page.
- On the login page, select Forgot Your Password?
- Enter the email address associated with your Hay House account.
- Select Reset My Password.
- Check your email inbox for a password reset email.
- Open the email and select the password reset link.
- Create a new password using the password requirements below.
Password reset email expired
Password reset links remain active for two hours.
If your password reset link expires before you use it, repeat the steps above to request a new password reset email.
Not receiving the password reset email?
If you do not receive the email within a few minutes:
- Check your junk or spam folder.
- Confirm you entered the correct email address connected to your account.
- Add Hay House emails to your safe sender list if automated emails are being blocked.
Password requirements
Your new password must include:
- At least 8 characters
- One uppercase letter
- One lowercase letter
- One number
- One symbol or special character