We appreciate your commitment to Hay House throughout the years, as mentioned in earlier communications we’ve partnered with Penguin Random House to sell and distribute all Hay House products. This means the last day to place a wholesale order directly with Hay House will be Monday, July, 23, 2018. Then, beginning August 1, 2018 all wholesale accounts will be managed by PRH. This includes orders, inventory levels, payment options and returns. PRH can be contacted via Email email@example.com or Phone 1-800-733-3000. I’d like to assure you Hay House is not going away; We’re simply aligning the business for longevity and success. Louise’s legacy is still the heart of Hay House’s mission and we will continue to produce the same empowering products.
Return Information: Hay House will no longer accept returns after October 31, 2018. Any returns prior to October 31st that have been sent to Hay House will be processed by Hay House and not transferred to PRH. Returns on shipments made by Hay House Inc. will continue to be accepted by Hay House Inc. through October 31, 2018 and should be sent to:
Hay House, Inc.
Attn: Returns Dept.
2750 Progress Street, Ste B, Vista, CA 92081.
We strongly advise you to complete returns prior to this date to avoid delays in processing.
Credit memos: You first must deduct your returns from any remaining payments due to Hay House. If your account doesn’t have payment(s) due Hay House can issue a check refund upon request for outstanding credit(s) processed within 6 months of the original order date. You’ll need to submit:
Account #: _______________________________
Credit memo #: ___________________________
Amount: $ _______________________________
Store name: ______________________________
Store address: ____________________________
Attention to: _____________________________
Allow, 6 to 8 weeks for receipt of check.
For a quicker refund, we can deposit into your PayPal account. To deposit the funds via PayPal provide your PayPal account email address and please send this to firstname.lastname@example.org