Preparing for a Zoom Webinar (PC/MAC)
**MOBILE USERS, PLEASE FOLLOW THIS LINK FOR MOBILE SPECIFIC INSTRUCTIONS.
1) Before joining a webinar, please make sure you have already downloaded the Zoom application. See below for instructions on how to download Zoom for your computer.
2) Click here and download "Zoom Client for Meetings"
(Mac Users) If you run into issues installing Zoom click here.
How to Join a Zoom Webinar
1) To join a Zoom webinar, click on the "Join" button on the webinar page.
Note: You may get a prompt to Open Zoom. Click open or allow.
2) You’ll receive a prompt to enter your e-mail and name. This information is so our authors and moderators can view you in the list of attendees.
3) If the webinar has not yet started, you’ll see a dialog with a spinning cursor. Please wait for the webinar to time to start.
4) You’ll automatically be joined and be able to see the video stream when the webinar time starts.
Note: If you are prompted with microphone/video settings, please disregard these options and allow the permissions.
Your own audio/video will automatically be turned off during the webinar. You will not be visible or heard by other attendees.
On some occasions, an author may want to interact via video with a pre-selected attendee.
During the Webinar
1) You may have several ways to interact with the hosts or author. See in the center bottom of the Zoom interface for the options the host/author has enabled.
2) You'll be able to submit your own questions or see previously answered questions by selecting the Q&A button at the bottom.
- Type your question and click on send.
Note: If you’d like to submit a question anonymously, click the “Send Anonymously” checkbox before hitting Send.
Zoom Webinars Frequently Asked Questions (F.A.Q.)
Can I join a Zoom Webinar without installing Zoom?
Yes, but the webinar will be audio-only. You can visit the webinar page to find the dial-in phone numbers.
All I see is a screen that's spinning. I can't see the webinar!
If you see a loading screen please check the webinar start time. It likely has not started yet. Once it does, you'll be loaded into the video stream.
Why is the program asking to use my microphone and camera?
Please disregard this message and allow the prompt. Rest assured, your camera and microphone will be off during the webinar.
Can people hear and see me through my computer?
No, the host/author is the only person being seen/heard by the participants. Your camera and microphone are off.
Have other questions? Contact us.
Available from Monday - Friday: 7:00am - 5:30pm PST
(800) 654-5126 Ext 1 (United States)
(760) 431-7695 Ext 1 (International)