Can I cancel an order or an item?
Yes, if the order is not too far along in the shipping process. To inquire the status of an order:
1) Go to Order History and find the associated order number.
2. Contact customer care to inquire with an agent to cancel an order or item.
Available from Monday - Friday: 7:00am - 5:30pm PST
(800) 654-5126 Ext 1 (United States)
(760) 431-7695 Ext 1 (International)
We recommend you to contact us as soon as possible as this is a time-sensitive request.