If you need to change the email address connected to your Hay House account, you can update it from your account settings after signing in. This article explains how to update your account email address and what to do if you cannot access your account.
Steps to update your email address
- Sign in to your Hay House account.
- Open the My Account section.
- Select Account Information.
- Locate your current email address.
- Enter your new email address.
- Save your changes.
Your updated email address will be used for future sign-ins, order confirmations, and account communications.
If you cannot sign in to your account
- Go to the Hay House sign-in page.
- Select Forgot Password.
- Follow the password reset instructions sent to your registered email address.
If you still cannot access your account, contact Customer Care and include:
- Your full name
- Your previous email address
- Your new email address
- Any recent order information that can help verify your account