To Re-install Previously Owned Apps:
Search the app in your app store and follow the prompt to restore. Please note the new mobile Apps are available for iPhone and iPad devices and requires iOS 9.0 or later. For any reason you are prompted to purchase please
Instructions for iOS (Apple) and Google Play (Android)* scroll down to see these instructions.
How to Update for iOS On Apple:
Step 1: Go to your App Store and tap on (bottom center of the screen) on Apps.
Do not see your purchased App in your store? Please ensure you are signing into your App Store with the same Account Information that you have used to purchased the App.
Step 2: On the top right of the screen you will see a person shadow circle icon that you will tap on next,
Step 3: You will now be on your Apps Store Account tap on Purchased.
Step 4: Next, you will see Apps that you have selected/purchased on your Apps Account. Tap on Not On Device. You will click on the Cloud icon to restore your purchased App on your new device or if you had deleted this App in the past. Please click on OPEN after the app has uploaded.
Now, you will be able to easily access your App now on your device.
If you are not able to successfully re-install or the App, the screen displays a message to contact the App developer, please click the following link and read for more information.
Reinstall apps from Google Play Store App *On Android:
To update apps individually or in bulk using the Google Play Store app on your mobile device:
- Open the Google Play Store app .
- Tap Menu My apps & games.
- Apps with an update available are labeled "Update."
- Tap Update All to update all apps. For individual apps, find the specific app you want to update and tap Update.
Note: Some apps require new permissions when they are updated. You may see a notification asking if you accept the new permissions.
Tip: In some cases, you may need to restart your device to update an app.
Reinstall apps on your Android device from your computer
You can reinstall or turn on apps on your Android device from your computer.
- On your computer, open play.google.com.
- Click Apps My apps.
- Click the app you want to install or turn on.
- Click Install, Installed, or Enable. You may need to sign in to your Google Account.
- Choose your device and click Install.
Find previously purchased or downloaded apps
If you can’t find an app or are asked to buy it again, make sure you're using the same Google account you bought it with.