Video size for streaming Online Courses?
Depending on the courses, you may expect 8-50 gigabytes of data to be used. We recommend using WiFi.
My app keeps crashing when I try to use it. What should I do?
Clear the app cache reserve space in Settings "clear data"
Uninstall and Reinstall App
How can I tell if my device is compatible with the app I want to download?
If you can purchase the app in your device App store Apple iOS App store or Google Play Store, then it would be compatible.
How can I delete an app?
On Apple Press and hold the app icon down until it starts to wiggle and shows the X on the icon
On Android You can drag and drop from menu, dashboard or launch menu to the recycle bin. Or you can go into Settings>>Apps >> Locate App and select Uninstall
If I delete an app from my device, will I be charged again to reinstall?
Purchased apps will not charge for reinstallation: You can go to download the app from your app store and in the app you select refresh purchases.
If I delete an app from my device, will I lose all my in-app purchases?
Yes, unfortunately all in-app purchases are not delivered into your account and are only accessible with the app.
The app I want isn’t available in my country.
Unfortunately, due to sanctions or copyright laws this app will not work on your device on blocked countries.
I want to tell the developer how much I love the app! How can I reach them?