Video size for streaming Online Courses?
Depending on the courses, you may expect 8-50 gigabytes of data to be used. We recommend using WiFi.
My app keeps crashing when I try to use it. What should I do?
Clear the app cache reserve space in Settings "clear data"
Uninstall and Reinstall App
How can I tell if my device is compatible with the app I want to download?
If you can purchase the app in your device App store Apple iOS App store or Google Play Store, then it would be compatible.
How can I delete an app?
On Apple: Press and hold the app icon down until it starts to wiggle and shows the X on the icon
On Android: You can drag and drop from menu, dashboard or launch menu to the recycle bin. Or you can go into Settings>>Apps >> Locate App and select Uninstall
If I delete an app from my device, will I be charged again to reinstall?
Purchased apps will not charge for re-installation: You can go to download the app from your app store and in the app you select refresh purchases. For any reason you are prompted to purchase please contact us.
If I delete an app from my device, will I lose all my in-app purchases?
Yes, unfortunately all in-app purchases are not delivered into your account and are only accessible with the app.
The app I want isn’t available in my country.
Unfortunately, due to sanctions or copyright laws this app will not work on your device on blocked countries.
I want to tell the developer how much I love the app! How can I reach them?
Send your feedback to E-mail address: Orders@hayhouse.com